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Support

Help with IntakeCue, your local data and general questions.

Last updated: 14 July 2026

Getting started

Start with your own entry, choose form, amount and color, then create a schedule. The main web guides are available in Guides.

Add entry

Entries include name, type, form, amount, color and optionally a photo. The form defines the matching unit. Required fields and validation messages help when saving.

Create schedule

You can plan fixed times, time windows, day parts and intervals. Multiple daily times are a Pro feature. IntakeCue does not make medical recommendations for times of day.

Notifications

IntakeCue uses local iOS notifications. Display, sound, Focus mode, Silent mode and Lock Screen behavior are controlled by iOS settings.

Widgets

Widgets in Small, Medium and Large show local snapshot data such as next entry, time or day part, photo or symbol, and Privacy Mode if needed.

Photos

Entry photos are prepared as square images. Photos for symptoms and observations keep their aspect ratio. IntakeCue performs no image analysis and no pill identification.

Amounts and stock

Planned and confirmed amounts can use units such as tablets, capsules, drops, milliliters, grams or sprays. Stock is reduced after a confirmed action.

History and observations

History may include taken, skipped and moved entries, symptoms, observations, intensity, notes, photos and exact timestamps.

Export

Complete JSON raw data export is available for all users. PDF reports are a Pro feature. Shared files are outside the app afterwards.

Pro and restore

Purchases, Restore Purchases, trial, cancellation, refunds and subscription management run through Apple. A free trial may be available for eligible Apple accounts.

Manage subscription

On iOS, open Settings, tap your name, then Subscriptions. IntakeCue does not offer cancellation through this website.

Delete data

Create an export first if you want to keep data. Full local deletion removes entries, schedules, logs, photos, stock, settings, widget snapshot and local notifications among other items.

Accessibility

IntakeCue is prepared for German and English, Light Mode and Dark Mode, Dynamic Type, VoiceOver, local speech output and optional action feedback. Accessibility feedback is welcome.

Privacy

IntakeCue uses no account, IntakeCue cloud or tracking. App content you enter is managed locally on your device. See the Privacy Policy for details.

Contact

For technical issues, include your device, iOS version, IntakeCue version and the steps that led to the problem. Do not send sensitive health information.

Tom Silas Helmke
c/o Online-Impressum #4746
Europaring 90
53757 St. Augustin
Deutschland
E-Mail: tshfm78@gmail.com

Medical disclaimer

IntakeCue is a private reminder and note-taking aid, not a medical device. It does not diagnose, calculate dosage, identify pills or check interactions. Consult a qualified healthcare professional about medical questions and contact local emergency services in an emergency.